Driven by old school values
Business travel, airport and rail transfers, weddings and events. Professional chauffeurs, a Mercedes S-Class as our principal car, and a fixed price agreed before you travel.
We are available when you need us, day or night.
Our service takes you from your pick up point to your desired location in comfort and style.
Wherever you need picked up from, or taken to, we are able to get you there, on time.
Unlike a traditional limousine service, we can take short notice bookings whenever the diary allows.
Bay Town has been driving people around the North East for years and the way we do it has not changed. The driver is outside before the booked time. The door is held. Bags are taken from you. Nobody hurries you, nobody talks over you and nobody takes the long way round.
It goes further than that when it needs to. Holding the door, carrying luggage to the front door rather than leaving it at the kerb, a brolly over you if the heavens open, a stop at a takeaway on the way back from the airport when we know the cupboards will be bare. Small things, but they are the reason clients book us again rather than whoever is cheapest that week.
We build slack into every job so a hold up on the road never becomes your problem.
The car is cleaned before it comes to you, not at the end of the week when there is time.
The same person for the whole booking, so nobody has to be briefed twice on the day.
Agreed before you travel and honoured after, whatever the traffic decided to do that day.
A wonderful experience, from the meet and greet at Newcastle to a last minute request for a ride to Beamish. A safe, responsible and punctual driver, and a genuinely personable one.
We have used Bay Town for a few years now for transfers to and from Newcastle Airport. The service has been first class. Always on time, beautiful cars and very professional.
A fantastic service from door to door. Could not ask for anything better.
Four steps and about two minutes. Tell us the journey and you will have a fixed price back, with nothing to pay until it is confirmed.
Dates and times, where you are going from and to, how many are travelling and what luggage you have with you.
Usually within the hour in working time. That price is the price. No meter, no surge and no adjustment afterwards.
You get a confirmation with the details, and your chauffeur is briefed on the run before the day arrives.
Ten minutes before the booked time. Business accounts settle on one invoice at the end of the month and can book everything after that through the client portal in a few clicks.
Every job is quoted as a fixed price before you confirm, so the cost is known at the point the booking is made. Whether it is a board level collection, a wedding morning or a five o'clock flight, the standard does not change.
Day to day chauffeur transport for directors, visiting clients and senior teams. Boardroom to boardroom, site visits, multi stop days and long distance runs where the journey needs to be quiet enough to work in. Booked by the office, invoiced monthly, driven by a chauffeur your people get to know by name.
Take the car and the chauffeur for the block of time you need. Ideal for a day of client visits or any schedule that will not sit neatly in a single journey. Subject to a minimum hire period and mileage.
Available in any of our vehicles.
Weddings, anniversaries, proms and milestone birthdays. Ribbons and bows to match the day, a chauffeur who knows the running order, and an arrival at exactly the right moment.
Full meet and greet at every UK airport and station. Flights and trains are tracked so delays are covered, and we can liaise with special assistance where it is needed.
Artists, speakers and hospitality guests. The same chauffeur stays with the booking from first pick up to last drop, however late that turns out to be, and we can put more than one car on where the party needs it.
Our principal vehicle is the Mercedes-Benz S-Class, and it is the car most clients ask for by name. Alongside it we run E-Class saloons and V-Class people carriers, so a larger party or a full set of luggage is never a problem. Every vehicle is valeted before each booking, serviced on schedule, and fully licensed and insured for private hire.
The S-Class is the car the chauffeur trade measures itself against, and the long wheelbase is the reason. Rear legroom you can stretch out in, a cabin quiet enough to take a call from, and a ride that takes the A19 out of the conversation.
Ours is finished in iridium silver with AMG Line trim and privacy glass in the rear. For weddings it goes out with ribbons and bows to suit the day.
If the S-Class is not the right car for the job, it will not be the one that arrives. A group of six with luggage travels far better in the V-Class, and for a straightforward airport run the E-Class does the same job for less. We will tell you which one suits when we price the journey.
An account takes the admin out of executive travel. Your team books through the booking system or by phone, we hold the details, and everything lands on one invoice at the end of the month. Email us and we will set one up in one conversation.
A cloud based booking system that lets you book a journey in a few clicks. Anyone you give access to can book multiple journeys for multiple passengers, download confirmations, and pull off past and present invoices, so you have complete control over your travel requirements.
Since we brought it in it has been a huge hit with our account customers.
Use the client portal for speed, or ring the office. Either way it lands on the same account.
Consolidated statements with your own cost codes and references, ready for finance without rework.
Route pricing agreed up front on the journeys you make often. No meters and no seasonal surges.
Download confirmations and past or present invoices from the portal whenever finance needs them.
Account bookings are covered first when the diary is tight, including same day and overnight requests.
Licensing, insurance and driver documentation supplied on request for your procurement or duty of care records.
We operate throughout the North East of England, which in practice means the pick up or the drop off should be in the region. Beyond that we can still help, and we will tell you honestly what it costs before you commit.
Newcastle, Gateshead, Sunderland, North and South Tyneside, Whitley Bay and the coast.
Morpeth, Hexham, Alnwick, Durham City, Chester-le-Street and Consett.
Middlesbrough, Stockton, Darlington, Hartlepool and the industrial estates around them.
Journeys outside the region are usually covered through our network of trusted drivers. A surcharge may apply, and it is quoted before you book.
